We don't just design products – we create the framework for those moments where you can lower your shoulders, take a deep breath and just enjoy being. That's the essence of Cozeé.
Frequently Asked Questions
100% Satisfaction Guarantee
At Cozeé , your happiness is our top priority, which is why we offer a 100% satisfaction guarantee on all our products.
This means that you can shop safely with us:
If you are not completely satisfied with your purchase, you can return the item within 30 days .
You will either get your money back or the option to exchange for a new item - without any hassle.
We are always ready to help you through our customer service, so you feel safe throughout your purchase.
👉 In other words: At Cozeé you are guaranteed fun – or your money back.
Delivery
We collaborate with GLS, PostNord and DAO , so your package is always delivered safely and reliably.
All orders are shipped with track & trace , so you can follow your order all the way to your home.
You choose whether the package should be delivered directly to your door or to a parcel shop near you.
At Cozeé, we make sure that your package is packed with care - so that it arrives to you in perfect condition and ready to create coziness in your home.
Payment
At Cozeé you can pay easily and securely with the most popular payment methods:
✔ Credit card / Visa ✔ Mastercard ✔ PayPal
All payments are made via an encrypted and secure connection , so your information is always protected.
You will only be charged once your order has been shipped.
👉 We make it easy and safe to shop with us - so you can focus on having fun.
